Legal
Terms of use
These Terms of Use govern access to the Ace Distributors LLC wholesale website and portal. By registering or placing orders you agree to these terms.
Trade accounts only
This site is for licensed retailers and other authorized trade buyers. Age-restricted products (including tobacco and nicotine merchandise) may only be purchased by customers who meet our compliance requirements (including valid tobacco license and resale documentation where applicable) and who confirm purchaser eligibility at checkout.
Pricing and catalog
Catalog browsing may be available without login. Wholesale prices, stock, and checkout unlock only after staff approval of your trade account. Prices, promotions, and availability may change without notice. Errors may be corrected and orders adjusted or cancelled when necessary.
Orders and fulfillment
Website orders create wholesale pick-queue orders. Payment is typically collected after warehouse confirmation (not instant card capture at checkout in v1). Mixed carts containing pickup-only and shippable items may be split into separate orders.
Shipping and pickup
Available methods (warehouse pickup, flat-rate shipping, and/or UPS when enabled) are shown at checkout. Delivery estimates from carriers are not guarantees.
Prohibited use
You may not misuse the site, scrape the catalog at abusive rates, circumvent access controls, or use the site for consumer/end-user purchases where wholesale licensing is required.
Limitation of liability
To the fullest extent permitted by law, ACE is not liable for indirect, incidental, or consequential damages arising from site use or order fulfillment delays beyond our reasonable control.
Governing law
These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.
Contact
Questions: use the Contact page or write Ace Distributors LLC, 1900 Premier Row, Orlando, FL 32809.
ACE may update these terms; material changes will be reflected on this page.
